RETURNS FOR ONLINE PURCHASES
All merchandise must be returned in the original selling condition with all tags attached.
Merchandise purchased on www.amequeen.com in their original condition (new, unused, unwashed, unaltered or defective) with tags attached may be returned within 7 days of receipt of your order.
Final sales, opened packaged item, innerwear and any item SGD$20.00 or less are non-returnable. Please note that shipping and handling charges are non-refundable.
Amequeen online store is an independent entity and has its own terms and conditions.
To process your return, please contact our customer center at [email protected] Please allow 10~14 business days for us to process your return after we receive the items.
Exchange and Refund Policy
1. Original receipt is needed for exchange within 7 days from date of purchase.
2. Products can be exchanged or refunded if there is a manufacturing defect.
3. No refund policy.
4. Products can be exchanged provided that the products are new and original condition with price tags still tagged.
5. The difference will not be returned if the price of the exchanged item is lower than the original price.
6. Original item is required.
7. Product that was sold at marked down price due to existing defects is not eligible.
8. Amequeen reserves the right for final decision.
9. Amequeen reserves the right to alter this policy at any time.